Stop & Shop

"I live in Middletown so I go to this location a lot. They have two very old scales in the produce department right next to each other on the farthest side away from almost everything. EXTREMELY inconvenient. The meat department and the produce department always seem to be out of stock of so many things. They lock one door hours before closing, which is the furthest door away from the self check (which are the only registers open at that time.) As a disabled adult, that is very frustrating. Prices are way too high. They do have a few employees who are always at the self check (evening time) and they are great. (Must get names) Very helpful and friendly. They close down the wing bar and hot soup around 6:30pm.. which is absolutely insane. They should be open and available until at least 830pm. Also, as a grocery store in a city, they need to be open later."

"The service here may not be great, but it isn't the worst either. And there are some who are terrible, but there are the few who are absolutely wonderful. The thing I like about the store is the easy access to the sales items. This particular Stop and Shop is very keen on keeping end caps, sale aisle, and other department displays neat and full. Management was shaky in the past, but the current store manager is very kind and quick. The deli and grocery you may be most familiar with, but it's the older gentleman in the seafood department who delivers a good neighborly kind of service. He might be a little introverted, which is normal, but he likes to see people, and greet them warmly. Never too excited or pushy, just a relaxed hello. The cashiers seem distracted a lot, and sometimes are caught up in conversations with other employees, which is understandable, but some acknowledgement of some degree would be good. Mostly you get "Hey", or "Hi", and that's it. Whatever they could add to that would be much better than just a quick "Hi", then ignore."